Senior Officer, Fraud Awareness & Training

Responsibilities

• Support Operational Risk Advisory & Oversight to identify fraud trends and create relevant awareness content
• Lead Training, Awareness & Capability building communications for customers, staff, and vendors
• Prepare annual fraud awareness plans and newsletters
• Coordinate with subject matter experts to deliver targeted operational risk awareness communications
• Develop and recommend innovative communication channels to reach target audiences
• Support internal training programs and draft relevant materials for bank employees
• Coordinate fraud training with external parties as required
• Prepare materials and coordinate delivery of the International Fraud Awareness Week campaign
• Follow departmental policies, processes, and standard operating procedures
• Contribute to continuous improvement of systems and practices
• Prepare timely and accurate reports to meet department requirements

Requirements

• Bachelor's degree in business, Finance, Law, or a related discipline
• 2 years' relevant experience in the banking sector
• Working knowledge of bank products, channels, and services
• Working knowledge of Operational Risk in the banking sector
• Strong administrative skills and ability to multitask
• Experience in crafting and delivery of communications and training material
• Strong communication and presentation skills

About the Company

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages.