Senior Officer - KYC Remediation-BB KYC Outbound Team (UAEN Only)

Mashreq

On-siteFull TimeSeniorFinance & Banking
Posted 5h ago

Why we think you can apply

Employer country
United Arab Emirates
Hiring model
UAE-based role · the employer hires in the UAE
Work from
The employer's office · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 5 hours ago

About the role

Responsibilities

  • Ensure KYC documents and information meet AML/Sanctions Policy standards
  • Review appropriateness of customer risk levels
  • Handle customer complaints and escalations with end-to-end process management
  • Drive efficiency in the KYC remediation process and coach new joiners
  • Identify opportunities for system enhancement and seamless remediation
  • Coordinate with stakeholders for timely KYC updates
  • Supervise and manage customer response mailboxes
  • Support the KYC Coordinator with daily MIS updates

Requirements

  • In-depth knowledge of KYC documentation
  • Proficiency with banking systems
  • Graduate degree
  • 5-6 years of banking experience

About the Company

Mashreq is a leading financial institution providing a wide range of banking services in the United Arab Emirates and beyond.

What we look for

  • In-depth knowledge of KYC documentation
  • Knowledge of banking systems
  • Graduate degree
  • 5-6 years of banking experience
KYCComplianceAML
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