
Senior Payroll Product Owner & Customer Support Manager
Orion
WorldwideFully remoteFull TimeSeniorInformation Technology
No salary statedPosted 6 hours ago6h agoApply link checked 6 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 6 hours ago · apply link checked 6 hours ago
About the role
Responsibilities
- Serve as the authoritative business owner for payroll capabilities within the enterprise technology ecosystem
- Manage end-to-end payroll product ownership including roadmap, requirements, and configuration standards
- Ensure accurate and timely payroll processing outcomes supported by effective controls and reconciliations
- Oversee the payroll customer support model for employees, managers, and payroll teams
- Govern payroll configuration across earnings, deductions, benefits, taxes, and general-ledger integration
- Resolve payroll risks and defects from identification through correction and prevention
- Support successful implementations, parallel payroll, and user acceptance testing
Requirements
- CPP or FPC credential required
- Experience in payroll product management and configuration governance
- Experience managing customer support models and service levels
- Ability to lead payroll implementations and stabilization processes
About the Company
Orion manages enterprise systems, payroll products, compliance, and customer experience across its operating companies.
What we look for
- CPP or FPC required
- End-to-end payroll product ownership
- Payroll configuration governance
- Customer support model management
- Implementation and stabilization experience
Product ManagementPayrollCustomer Support
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Orion
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesSenior Payroll Product Owner & Customer Support ManagerOrion · 3 free applies a month