Senior Solutions Engineer

Incode

WorldwideFully remoteFull TimeSeniorInformation Technology
Posted 6h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 6 hours ago · apply link checked 33 minutes ago

About the role

Responsibilities

  • Guide enterprise customers through end-to-end integration of Incode's platform, SDKs, and APIs
  • Train customer technical teams and translate use cases into the right integration
  • Serve as advanced escalation point for issues in live integrations
  • Lead customers through upgrades, migrations, and deprecations
  • Contribute to developer documentation, code samples, and internal tools

Requirements

  • 5+ years in a customer-facing technical role, ideally enterprise SaaS
  • Advanced JavaScript (ES6+), TypeScript, HTML, CSS, and a modern framework
  • Strong REST API and webhook integration and debugging skills
  • Solid grasp of web security: CORS, CSP, CSRF, XSS, OAuth 2.0, JWT
  • Proficiency with Git and modern JavaScript toolchain
  • Professional fluency in English and Spanish
  • Willingness to travel when required

Preferred Qualifications

  • Experience with identity verification, KYC, fraud prevention, or biometrics
  • Familiarity with cloud platforms and CI/CD pipelines
  • Experience with testing frameworks such as Vitest, Jest, or Playwright

Benefits

  • Flexible working hours and workplace
  • Open vacation policy

About the Company

Incode is a Series B unicorn providing AI-powered identity verification for banks, fintechs, marketplaces, and governments.

What we look for

  • 5+ years in a customer-facing technical role, ideally enterprise SaaS
  • Advanced JavaScript (ES6+), TypeScript, HTML, CSS, and a modern framework
  • Strong REST API and webhook integration and debugging skills
  • Solid grasp of web security: CORS, CSP, CSRF, XSS, OAuth 2.0, JWT
  • Proficiency with Git and modern JavaScript toolchain
  • Professional fluency in English and Spanish
  • Willingness to travel when required
  • Experience with identity verification, KYC, fraud prevention, or biometrics
  • Familiarity with cloud platforms and CI/CD pipelines
  • Experience with testing frameworks such as Vitest, Jest, or Playwright
JavaScriptTypeScriptReactCybersecurityCustomer ServiceRESTTechnical SupportCI/CDGitCloudIdentity Verification
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