Senior Specialist Sales Advisory LiabilitiesNeoBiz.RBG -SME Liabilities Sales (UAEN Only)

Responsibilities

• Assist Business Banking clients in completing their digitally initiated onboarding journey in the shortest possible time, while ensuring complete adherence to the bank's control standards.
• Maximise the number of digital account applications successfully completed every month (i.e. account opened), and maximise the level of client experience throughout the process.
• Perform end-to-end review of customer initiated NEOBIZ and BCA applications to ensure completeness of applications and submission of mandatory documents by the clients.
• Provide expert guidance to clients as needed.
• Take end-to-end ownership of each allocated application, to ensure it is processed and turned around within the defined timelines, coordinating with key stakeholders and interacting with the clients.

Requirements

• Experience in SME liabilities sales and digital onboarding processes.
• Ability to manage end-to-end application ownership and stakeholder coordination.
• Strong adherence to banking control standards and client experience optimization.