Senior Specialist, Technical Account Management - KSA
Checkout.com · Dubai
UAE remoteHybridFull TimeSeniorSales & Business Development
No salary statedPosted 5 days ago5d agoApply link checked 48 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · office and home
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 5 days ago · apply link checked 48 minutes ago
About the role
Responsibilities
- Become an expert on merchant business and payment data to uncover actionable insights
- Act as a payment performance consultant to boost authorization rates and revenue
- Serve as a strategic advisor during business reviews
- Act as the primary technical authority for merchant API integrations and infrastructure
- Lead responses to critical incidents and coordinate internal teams
- Project-manage technical initiatives including migrations and product launches
- Act as the voice of the merchant to shape the product roadmap
- Deliver expert training, workshops, and demos to merchants
Requirements
- 4+ years of experience in a senior, client-facing technical role (TAM, Solutions Consulting, or Sales Engineering)
- Degree in Computer Science, Information Technology, or a related technical field
- Hands-on expertise with RESTful APIs
- Exceptional communication skills for C-level and engineering audiences
- Natural problem-solver comfortable with high-pressure technical incidents
Preferred Qualifications
- Understanding of the end-to-end payment lifecycle
- Knowledge of core payment concepts like SCA, Tokenization, and MIT/CIT
- Direct experience with the MENA payments ecosystem (Mada, NPG, KNET, etc.)
- Fluency in Arabic is an advantage
About the Company
Checkout.com is a global fintech company enabling over 10 billion transactions yearly for more than one billion global shoppers, powering the digital experiences of major brands like eBay, Spotify, and Uber.
What we look for
- 4+ years in senior client-facing technical role
- Degree in Computer Science or IT
- Hands-on expertise with RESTful APIs
- Exceptional communication skills
- Problem-solving skills
RESTSAASFintech
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Checkout.comDubai
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