Senior Support Engineer - Nursing Integration/Phys Doc/Clinical AI Agent

Oracle Corporation · Dubai

UAE remoteHybridFull TimeSeniorHealthcare & Telemedicine
Posted 1d ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · office and home
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 day ago · apply link checked 7 hours ago

About the role

Responsibilities

  • Providing functional and technical expertise to clients using Oracle Health Products
  • Prioritizing, planning, and managing issue resolution independently
  • Investigating front-end application issues and troubleshooting workflows
  • Creating and maintaining documentation and knowledge transfer materials
  • Supporting incident resolution and application maintenance

Requirements

  • Bachelor's degree in Information Technology or a related field
  • 5+ years of experience in Healthcare IT, HCIT support, or software implementation
  • Experience with Oracle Health Millennium Nursing Integration, Physician Documentation, or Clinical AI Agent products
  • Willingness to participate in an on-call rotation
  • Fluent English language skills

Preferred Qualifications

  • Clinical background or experience in a clinical healthcare setting
  • Experience in Application Managed Services or Product Support roles

About the Company

Oracle brings together data, infrastructure, applications, and expertise to power industry innovations and life-saving care. With AI embedded across products, Oracle helps customers turn promises into a better future for all.

What we look for

  • Bachelor's degree in IT or related field
  • 5+ years experience in HCIT or software implementation
  • Experience with Oracle Health Millennium products
  • Fluent English
Technical SupportHCITClinical AI
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