Senior Technician - IT Helpdesk

GCAA · Abu Dhabi

On-site · Abu DhabiFull TimeSenior, ExecutiveCustomer Service
No salary statedPosted 11h ago

Why we think you can apply

Employer country
United Arab Emirates · Abu Dhabi
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Abu Dhabi · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 11 hours ago · apply link checked 7 hours ago

About the role

Responsibilities

  • Provide technical support for all IT incidents within the GCAA IT Department
  • Maintain high-quality support services for all users
  • Ensure a positive user experience while resolving IT-related problems
  • Troubleshoot and resolve hardware and software issues

Requirements

  • Experience in IT helpdesk or technical support roles
  • Strong troubleshooting skills for IT incidents
  • Ability to maintain high service quality standards

What we look for

  • Technical support experience
  • IT incident management
  • Problem-solving skills
TroubleshootingTechnical Support
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