Senior VIP Relationship Manager
OKX · Dubai
UAE remoteHybridFull TimeSeniorSales & Business Development
Posted 3 months ago3mo agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · office and home
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 months ago · apply link checked 3 hours ago
About the role
About the Company
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps).
Responsibilities
- Act as the primary point of contact for actively trading VIP clients
- Expand relationships with existing customers through sustained communication and support
- Support users in navigating OKX product offerings, VIP structures, and platform updates
- Manage VIP upgrades and various product configurations
- Drive revenue growth from trusted accounts and scale business partnerships
- Contribute to regional strategies and execute action plans
- Support Product & Engineering teams with development activities
- Participate in regional online and offline marketing activities and business events
- Monitor competitor activity and market trends to improve VIP offerings
Requirements
- Account management experience in Cryptocurrency, Finance, FX, or related sectors
- Strong client management and relationship building skills
- Solid project management skills with ability to manage multiple priorities
- Strong analytical and data-driven problem-solving skills
- Understanding of trading systems and APIs is a strong plus
- Willingness to travel to CIS, MENA, SEA, or other regions if required
- Fluency in English and native Russian is required
Preferred Qualifications
- Experience working with key stakeholder management across different levels
- Ability to collaborate with diverse and international internal teams
What we look for
- Account management experience in Crypto, Finance, or FX
- Strong client management skills
- Project management skills
- Analytical and data-driven approach
- Understanding of trading systems and API
- Fluent English and native Russian
Account ManagementCryptocurrency
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OKXDubai
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