
Service Champion
First Abu Dhabi Bank (FAB) · Dubai
On-site · DubaiFull TimeMid LevelCustomer Service
Posted 1 day ago1d agoApply link checked 18 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 day ago · apply link checked 18 hours ago
About the role
Responsibilities
- Welcome customers and create a positive first impression at the branch
- Support customer requests including deposits, withdrawals, and foreign exchange
- Educate customers on FAB Mobile and digital banking services
- Direct customers to ATMs and CDMs for self-service
- Generate leads and meet referral targets through product knowledge
- Ensure error-free transactions and compliance with audit and risk policies
- Handle customer information securely according to information security policies
Requirements
- High School graduate
- 2 years of relevant experience in the banking sector
- Knowledge of customer service principles
- Detail-oriented with a mind for numbers
- Relevant computer skills
- Ability to maintain high level of confidentiality
About the Company
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages.
What we look for
- High School graduate
- Detail-oriented
- Knowledge of customer service principles
- Relevant computer skills
- 2 years banking sector experience
Customer ServiceBankingLead Generation
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First Abu Dhabi Bank (FAB)Dubai
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesService ChampionFirst Abu Dhabi Bank (FAB) · free account, 30 seconds