ServiceNow Senior Software Engineer - ITAM
NewRocket
WorldwideFully remoteFull TimeSeniorInformation Technology
Posted 4 hours ago4h agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 4 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Perform advanced troubleshooting and root cause analysis on ServiceNow platform issues
- Troubleshoot and resolve issues across ITSM, HAM, SAM integrations, portal and other modules
- Support and maintain ServiceNow modules and integrations with external systems
- Collaborate with stakeholders and end users to deliver effective ServiceNow solutions
- Participate in platform upgrades, cloning, patching and performance optimization
- Ensure adherence to ServiceNow development and configuration best practices
- Document technical solutions, workflows and issue resolutions
- Lead, coach and mentor a team of software engineers on professional services projects
Requirements
- SAM/HAM experience
- Certified System Administrator (CSA)
- Certified Application Developer (CAD) or CIS - ITSM
About the Company
NewRocket is an AI-first Elite ServiceNow Partner and one of the largest pure-play ServiceNow partners. The company offers official ServiceNow training and certification support.
What we look for
- SAM/HAM experience
- Certified System Administrator (CSA)
- Certified Application Developer (CAD) or CIS - ITSM
SCRUMTroubleshootingServiceNowITSMCMDBSAMHAM
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NewRocket
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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