ServiceNow Senior Software Engineer - SAM/HAM
NewRocket
WorldwideFully remoteFull TimeSeniorInformation Technology
Posted 4 hours ago4h agoApply link checked 4 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 4 hours ago · apply link checked 4 hours ago
About the role
Responsibilities
- Perform advanced troubleshooting and root cause analysis on ServiceNow platform issues
- Troubleshoot and resolve issues related to ITSM, HAM, SAM integrations, portal and other ServiceNow modules
- Support and maintain ServiceNow modules
- Support and maintain integrations between ServiceNow and external systems
- Collaborate with stakeholders and end users to understand requirements and deliver effective ServiceNow solutions
- Participate in platform upgrades, clone, patching, and performance optimization initiatives
- Ensure adherence to best practices in ServiceNow development and configuration
- Document technical solutions, workflows, and issue resolutions
- Perform deployment
Requirements
- Certified System Administrator (CSA)
- Certified Application Developer (CAD) / CIS - ITSM
- Experience with SAM/HAM and ServiceNow platform development
- Ability to lead, coach, and mentor a team of Software Engineers
About the Company
NewRocket is an AI-first Elite ServiceNow Partner that activates real value on the Now Platform. They are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust.
What we look for
- Certified System Administrator (CSA)
- Certified Application Developer (CAD) / CIS - ITSM
- Experience with SAM/HAM
- Advanced troubleshooting skills
- ServiceNow platform experience
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NewRocket
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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