SME Operations Specialist

Astra Tech · Dubai

On-site · DubaiFull TimeMid LevelFinance & Banking
Posted 2h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 2 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Manage end-to-end SME lending operations, including onboarding, disbursements, repayment scheduling, servicing and closure
  • Coordinate loan onboarding, documentation, verification and account setup
  • Oversee loan disbursements within established turnaround times
  • Manage repayments, payment allocations, early settlements and loan adjustments in the LMS
  • Perform loan reconciliations and investigate discrepancies with Finance
  • Monitor repayment performance and overdue accounts with Credit Risk and Collections
  • Maintain lending records and operational reports
  • Improve workflows using digital tools, AI and automation
  • Support LMS enhancements and UAT with Product and Technology
  • Ensure compliance with CBUAE regulations, AML/CFT requirements and audit standards

Requirements

  • 3-5 years in SME lending operations, credit operations or loan servicing
  • Hands-on experience with SME lending products and loan management systems
  • Understanding of loan accounting, ledger reconciliation and credit monitoring
  • Familiarity with UAE lending regulations and AML/CFT guidelines
  • Strong analytical skills and attention to detail
  • Digitally savvy, with experience using AI and automation tools
  • Proficiency in Microsoft Excel
  • Strong communication and stakeholder management skills

About the Company

  • Astra Tech is a fintech ecosystem; Botim is its lending business in Dubai.

What we look for

  • 3-5 years in SME lending operations, credit operations or loan servicing
  • Hands-on experience with SME lending products and loan management systems
  • Understanding of loan accounting, ledger reconciliation and credit monitoring
  • Familiarity with UAE lending regulations and AML/CFT guidelines
  • Strong analytical skills and attention to detail
  • Digitally savvy, with experience using AI and automation tools
  • Proficiency in Microsoft Excel
  • Strong communication and stakeholder management skills
Risk ManagementAutomationFinanceAccountingComplianceExcelFintechAIBankingData Analysis
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