Social Media Response Management Executive

Responsibilities

• Actively manage client social media pages including responding to fans and moderating pages
• Pro-actively engage with users to enhance client public image
• Act as a focal point for efficient communication between clients and customers
• Perform social listening, monitoring, and proactive engagement activities
• Ensure all agreed KPIs are achieved
• Serve as a subject matter expert on social media platforms
• Communicate the company mission effectively

Requirements

• Bachelor’s degree in mass communication, public relations, journalism, or a relevant field
• 1-2 years of experience in a similar role
• Fluency in English and Arabic (reading, writing, and speaking)
• Excellent interpersonal and communication skills
• Strong problem-solving and conflict-handling skills
• Proficiency in MS Office tools

About the Company

Trans Skills is an HRIS solutions business offering services from hiring to payroll processing and payments. Headquartered in Dubai, they provide a comprehensive suite of products to help businesses source, onboard, and ensure compliant global employment in over 140 countries.