Solutions Engineer (Pre-Sales) EMEA

Responsibilities

• Own technical conversations and solution architecture in customer engagements, establishing yourself as a trusted technical advisor
• Bridge customer needs with product capabilities, translating complex requirements into actionable insights for our product team
• Research and communicate market and industry trends to inform product strategy and roadmap decisions
• Empower colleagues across the organization by sharing technical knowledge and best practices, elevating the overall technical expertise of the team
• Design and execute sophisticated proof-of-value projects that demonstrate clear business impact for customers
• Represent poolside as a thought leader at industry conferences and technical events
• Engage with customers through on-site visits to ensure successful solution delivery and implementation (regular travel required)

Requirements

• Strong empathy and ability to understand diverse customer perspectives
• Excellence in remote collaboration, with a commitment to transparency and accountability
• Proven experience in customer-facing roles, particularly in technical pre-sales
• Computer Science degree and/or substantial engineering experience
• Demonstrated ability to execute complex projects with multiple stakeholders and changing variables

Preferred Qualifications

• Engineering or pre-sales background in AI/ML
• Deep understanding of AI fundamentals, from neural networks to large language models
• Hands-on experience with generative AI coding platforms, including direct usage and API integration
• Comprehensive knowledge of the generative AI landscape, particularly in software engineering - including current capabilities, limitations, and emerging trends
• Strong grasp of both developer needs and enterprise requirements for AI-powered software engineering solutions

Benefits

• Fully remote work & flexible hours
• 37 days/year of vacation & holidays
• Health insurance allowance for you and dependents
• Company-provided equipment
• Wellbeing, always-be-learning and home office allowances
• Frequent team get togethers
• Great diverse & inclusive people-first culture

About the Company In this decade, the world will create artificial intelligence that reaches human level intelligence (and beyond) by combining learning and search. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will determine who survives and wins. These companies will move faster than anyone else. They will attract the world’s most capable talent. They will be on the forefront of applied research and engineering at scale. They will create powerful economic engines. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. poolside exists to be one of these companies – to build a world where AI will drive the majority of economically valuable work and scientific progress.