Spanish Audio Specialist

Responsibilities

• Create and execute role-play–based evaluation scenarios simulating realistic customer service interactions
• Contribute to the development of diverse and representative datasets for conversational audio agents
• Evaluate model performance across standardized qualitative and quantitative metrics
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow

Requirements

• Spanish proficiency including fluency in reading, listening, writing, and speaking
• Strong fluency in English
• Strong verbal communication skills in a simulated customer support context
• Access to a high-quality microphone for clean audio input
• Basic computer programming literacy, including understanding JSON structures and functions/methods
• Ability to reason about structured data and simple logic
• Device capable of running audio recording software and handling large technical documentation

About the Company

This project is dedicated to assessing and benchmarking advanced agentic audio models to optimize performance for real-world customer support use cases.