Specialist - Emiratized Role
First Abu Dhabi Bank (FAB) · Abu Dhabi
On-site · Abu DhabiFull TimeMid LevelFinance & Banking
No salary statedPosted 1 day ago1d agoApply link checked 9 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 day ago · apply link checked 9 hours ago
About the role
Responsibilities
- Support Area Managers and Relationship Managers in portfolio growth
- Manage KYC and onboarding processes within agreed SLAs
- Handle inbound customer queries and complaints
- Coordinate issuance of liability letters and high-value cash withdrawals
- Perform data entry and review new applications against bank policy
- Conduct root cause analysis to improve customer experience and business processes
Requirements
- Graduate degree with at least 3 years of relevant local retail banking experience
- Background in compliance, operations, product, or sales governance
- Strong interpersonal and communication skills
- Focus on process excellence and customer experience
About the Company
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions, offering a wide range of personal and private banking services.
What we look for
- Graduate degree
- 3 years local retail banking experience
- Compliance or operations background
- Strong communication skills
KYCComplianceBanking
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First Abu Dhabi Bank (FAB)Abu Dhabi
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