Strategic Customer Account Manager - 6 months FTC

Swapcard · Dubai

UAE remoteFully remoteContractMid LevelSales & Business Development
Posted 1d ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Anywhere in the UAE
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 day ago · apply link checked 17 hours ago

About the role

Responsibilities

  • Own the success and growth of a single enterprise customer across a defined geographic region
  • Drive retention and commercial ownership
  • Lead regional market development by mapping the client's event ecosystem and discovering new divisions
  • Act as a strategic advisor and commercial driver for the region
  • Build regional growth plans and uncover expansion opportunities
  • Partner with Customer Implementation Managers to ensure successful technical delivery
  • Conduct executive business reviews and influence key stakeholders

Requirements

  • Experience in enterprise account management and commercial growth
  • Strong ability to manage deep relationships and exercise operational discipline
  • Proactive approach to discovering new business opportunities within existing accounts
  • Ability to think like an owner and drive strategic regional growth

About the Company

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. With a diverse team of over 180 members from 42 nationalities, Swapcard focuses on pioneering modern solutions to redefine event technology.

What we look for

  • Enterprise account management experience
  • Strategic relationship management skills
  • Commercial growth and retention focus
  • Ability to conduct executive business reviews
  • Regional market development experience
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