Student Finance Advisor

Responsibilities

• Coordinate student communications and send emails where appropriate
• Follow up on FAFSA and missing document renewals for continuing students
• Manage externship and graduation clearance so students leave without a balance
• Check NSLDS for default status, overpayments and aggregate loan limits
• Answer financial aid and student account inquiries by phone and email
• Reduce average accounts receivable for assigned students
• Follow federal, state and accreditation compliance requirements

Requirements

• High school diploma or equivalent
• Excellent customer service and written and verbal communication
• Working knowledge of Title IV regulations (preferred)
• Computer and internet literacy, or ability to learn Campus Vue
• Flexibility to work evenings and weekends
• Home office set up with high-speed internet and on-camera capability

Preferred Qualifications

• Bachelor degree or equivalent experience
• 2-3 years of accounting or finance experience

Benefits

• Medical, dental and vision coverage (UMA subsidized)
• FSA/HSA, basic life insurance and long term disability (UMA paid)
• Paid time off: 15 days accrued in year 1, 9 holidays, 1 volunteering day
• 401k eligible after 90 days
• Pet insurance and identity theft protection

About the Company

• Non-profit healthcare educational institution headquartered in Tampa, Florida, founded in 1994.