Team Lead - Operações Jurídicas | Trust & Safety
Jusbrasil
WorldwideFully remoteFull TimeManagerInformation Technology
No salary statedPosted 13 days ago1w agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 13 days ago · apply link checked 3 hours ago
About the role
Responsibilities
- Lead the Trust & Safety operations team, including 1:1s, feedback, and hiring
- Own moderation operation results, including SLAs, quality, and backlog
- Monitor operational indicators and transform deviations into action plans
- Connect operations to product by aligning priorities with the PM and evolving tools with Engineering and Data
- Translate operational insights into intelligence for product and technology decisions
- Build and maintain AI agents for the operation, including prompt auditing
- Master the Moderation Policy and its legal foundations
- Use AI methodically to automate and improve productivity
Requirements
- Law degree
- Proven experience in people management
- Experience in technology companies or indicator-oriented operations
- Data management skills with critical reading of dashboards
- Practical knowledge of Generative AI and LLMs
- Experience in developing and monitoring OKRs
- Strong interpersonal communication and negotiation skills
Preferred Qualifications
- Knowledge of privacy and personal data protection (LGPD)
- Experience with legal content analysis or legal ops
- Familiarity with model evaluation techniques (evals, LLM-as-judge, golden sets)
- Experience building AI agents or automated evaluation pipelines
- Experience with QA methodologies and evaluator calibration
- Experience working in product squads with PMs and Engineering
- Intermediate English
About the Company
Jusbrasil is a legal intelligence platform that uses technology and AI to elevate justice in Brazil, managing billions of legal documents and serving millions of users monthly.
What we look for
- Law degree
- Proven people management experience
- Experience in tech companies or indicator-driven operations
- Data management skills
- Practical knowledge of Generative AI and LLMs
- Experience with OKRs
- Strong interpersonal communication
Generative AILLMData Management
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Jusbrasil
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