Team Leader Injaz RBG CC Balance Builder Retail Banking Group

Responsibilities

• Achieve monthly credit card acquisition and balance-building goals through direct sales channels
• Manage lead utilization, allocation, and customer engagement strategies
• Set performance goals, track daily activity, and monitor conversion rates
• Develop sales pitches and objection-handling techniques
• Mentor and coach the sales team with structured feedback
• Ensure compliance with regulatory standards and service quality
• Analyze sales reports and KPIs to identify improvement areas
• Recruit, train, and certify direct sales agents
• Collaborate with Sales Strategy and Product teams to align field activities
• Adapt sales strategies based on market trends and customer insights

Requirements

• Experience in sales leadership or team management within banking or retail sectors
• Proven track record of achieving sales targets and driving productivity
• Strong coaching and mentoring capabilities
• Ability to analyze performance data and KPIs