Team Leader
Mashreq Bank
On-siteFull TimeLead, ManagerSales & Business Development
No salary statedPosted 7 hours ago7h agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 7 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Lead the team to deliver sales lead targets and ensure unqualified leads remain below 3%
- Execute projects through workshops to set goals, identify buying motives, and develop value propositions
- Schedule projects to generate sales leads and plan capacity for consistent conversion
- Monitor, coach, and provide feedback to Telesales agents through call monitoring and quizzes
- Select, recruit, train, certify, and deploy Telesales Agents
- Design effective product presentation scripts for various campaigns
- Manage team operations including work shifts, break scheduling, leave applications, and performance appraisals
- Recommend technology requirements to increase automation and productivity
Requirements
- Experience in telesales leadership or team management
- Ability to design performance measurement metrics and action plans
- Proficiency in sales strategy, process design, and training development
- Strong decision-making skills regarding lead generation and resource allocation
What we look for
- Experience in telesales leadership
- Ability to design performance metrics
- Sales strategy expertise
- Training and coaching skills
SalesManagementBanking
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Mashreq Bank
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