Team Leader.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

MashreqBank

On-siteFull TimeManagerFinance & Banking
No salary statedPosted 5h ago

Why we think you can apply

Employer country
United Arab Emirates
Hiring model
UAE-based role · the employer hires in the UAE
Work from
The employer's office · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Manage a team of Telesales Agents to ensure all activities meet sales targets
  • Develop and implement telesales strategies and set challenging sales objectives
  • Monitor, evaluate, and measure performance to achieve top productivity and efficiency
  • Responsible for the delivery of sales leads targets and ensuring unqualified leads remain below 3%
  • Conduct short-term workshops to set goals, game plans, and identify buying motives
  • Build value propositions and review sales tactics to identify winning strategies
  • Call monitoring, coaching, and providing feedback to agents
  • Select, recruit, train, certify, and deploy Telesales Agents
  • Design scripts for effective product presentation across different campaigns

Requirements

  • University Graduate
  • 3-5 years of experience in a similar work environment in a supervisory position
  • At least 3 years of experience managing people
  • Strong sales and customer focus with the ability to work under pressure
  • Excellent presentation and people management skills
  • Analytical and computer skills

Preferred Qualifications

  • Practical marketing background

About the Company

MashreqBank is a leading financial institution providing retail banking services in the United Arab Emirates.

What we look for

  • University degree
  • People management skills
  • Sales and customer focus
  • Presentation skills
  • Analytical and computer skills
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