Technical Support Engineer I
EasyPost
WorldwideFully remoteFull TimeJuniorInformation Technology
Posted 4 hours ago4h agoApply link checked 4 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 4 hours ago · apply link checked 4 hours ago
About the role
Responsibilities
- Work with a team of Support Techs and Integration Engineers to support current software
- Assist with client configurations, daily shipping tasks and troubleshooting technical issues
- Follow up with clients to ensure problems are solved
- Perform minor software and database adjustments with guidance of team leadership
- Test and deploy software updates
- Recognize and escalate problems that require immediate action
- Establish trust and rapport with customer contacts to ensure confidence in resolving issues
Requirements
- Bachelor's Degree in computer science, information systems, information technology, or coding bootcamp certification
- Coding experience or ability to pick up C#, Angular, VBScript, JavaScript, or HTML
- Basic understanding of SQL database queries
- Basic Windows computer and server administration
- Strong organizational skills
- Ability to handle communication with multiple internal teams
- Ability to manage multiple support issues at one time
- Excellent written and verbal communication skills
About the Company
EasyPost is a YC unicorn focused on making shipping simple for businesses through a developer-friendly REST API for shipping. The company provides the shipping infrastructure of the future for companies ranging from garage startups to the Fortune 500.
What we look for
- Bachelor's Degree in CS, IT, or related field
- Coding experience (C#, Angular, VBScript, JavaScript, HTML)
- Basic SQL database queries
- Basic Windows administration
- Strong organizational skills
- Excellent communication skills
JavaScriptSQLHTMLC++Angular
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesSimilar jobsbased on title, category and scope
EasyPost
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesTechnical Support Engineer IEasyPost · free account, 30 seconds