Technical Support Engineer

Truv

Completely RemoteFull TimeCustomer Service
Posted Today

Job description

About the Company

Truv empowers financial firms to underwrite with confidence by providing a frictionless and secure infrastructure that connects financial institutions and background screeners to over 45 payroll providers. Our remote-first distributed team is composed of experienced innovators from companies like Apple, Uber, and Plaid.

Responsibilities

  • Help build the best customer support experience for our users
  • Maintain a customer-centric mindset in all technical support decisions
  • Solve complex technical issues to ensure customer success

Skills & tools

Technical Support

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01Customer-centric mindset
  2. 02Technical troubleshooting skills
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