Technical Writer - PostgreSQL

Responsibilities

• Create technical documentation including install, configuration, and troubleshooting guides, how-tos, user manuals, and man pages
• Collaborate with Engineering Managers, Product Managers, Developers, and QA to ensure high-quality output
• Use text, markdown, images, and diagrams to make documentation accessible to all experience levels
• Leverage AI tooling to draft, polish, and refine content
• Maintain documentation versioning and contribute to the overall documentation strategy

Requirements

• 3+ years of experience as a technical writer
• Graduate-level written English and excellent verbal communication skills
• Experience documenting complex systems and writing user-oriented content
• Proficiency with markup languages, specifically Markdown
• Experience with installation and configuration of database server software on Linux
• Knowledge of docs-as-code tools such as Jenkins, git, HTML, and JavaScript
• Comfort with the Linux command line and developer tools like gcc and gdb
• Ability to work autonomously in a globally distributed organization

Preferred Qualifications

• Developer or DevOps background
• Track record of contributing to PostgreSQL or other open source projects
• Understanding of PostgreSQL internals
• Knowledge of database storage engines, at-rest encryption, and cloud orchestration
• Ability to build automated documentation testing and CI/CD pipelines

Benefits

• Flexible work hours and various paid time off programs
• Equipment for remote office
• Funds for career development, certifications, and conferences
• Connectivity allowances
• Equity incentive plan

About the Company

Percona is a remote-first organization providing open source database software, support, and services. They specialize in MySQL, MongoDB, PostgreSQL, and MariaDB, with a global workforce spanning over 50 countries.