Technician I (Bailiwick), Req #1396

ePlus

WorldwideFully remoteFull TimeInformation Technology
No salary statedPosted 1w ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 8 days ago

About the role

Responsibilities

  • Monitor helpdesk software and respond to support requests
  • Administer Active Directory accounts
  • Troubleshoot hardware and software including Microsoft Office, Windows Operating Systems, and other in-house and 3rd party software
  • Administer Cisco Call Manager and Unity voicemail
  • Adhere to corporate asset management procedures
  • Support installation and configuration of employee workstations
  • Manage printer maintenance and support

Requirements

  • One or more years of experience in an IT profession
  • Excellent customer service skills on phone and in person
  • Professional demeanor
  • Ability to think and come up with solutions quickly
  • Knowledge of Networks is preferable

Preferred Qualifications

  • Four Year College Degree
  • A+ Certification

Benefits

  • Medical, financial, and/or other benefits
  • 401(k) eligibility
  • Various paid time off benefits (vacation, sick time, and personal leave)

About the Company

ePlus believes technology is a people business. Their team is passionate, skilled, and driven to deliver solutions that make a real difference through collaboration and innovation.

What we look for

  • One or more years of IT experience
  • Excellent customer service skills
  • Professional demeanor
  • Problem-solving skills
Active DirectoryCisco Call ManagerWindowsMicrosoft Office
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