Telephone Operator - Call Center
Marriott International · Dubai
On-site · DubaiFull TimeEntry LevelCustomer Service
No salary statedPosted 7 hours ago7h agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 7 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Answer, record, log, and process all guest calls, requests, questions, or concerns
- Operate telephone switchboard station
- Process guest requests for wake-up calls, screening calls, and conference calls
- Advise guests of any messages received
- Monitor busy or unanswered lines and update callers on hold
- Instruct guests on how to access the internet
- Dispatch bell staff or valet staff as needed
- Follow all company policies and procedures
- Maintain professional appearance and confidentiality
Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for an extended period of time
- Ability to move, lift, or carry objects weighing up to 10 pounds
- Clear and professional communication skills
About the Company
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with them, the experience stays with them. Marriott International is a global leader in luxury hospitality.
What we look for
- High school diploma or G.E.D. equivalent
- Ability to stand or sit for extended periods
- Ability to lift up to 10 pounds
Customer Service
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Marriott InternationalDubai
SponsorWake up to a shortlist, not a search results page.
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Get your daily matchesTelephone Operator - Call CenterMarriott International · 3 free applies a month