Telephone Operator

Marriott International, Inc. · Dubai

On-site · DubaiFull TimeEntry LevelCustomer Service
Posted 3h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 3 hours ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns
  • Operate telephone switchboard station and process wake-up, screening, call forwarding and conference call requests
  • Receive, record, and relay messages accurately and activate or deactivate guest room message lights
  • Follow up with guests to ensure their requests or problems have been resolved
  • Dispatch bell staff or valet staff as needed

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift objects up to 10 pounds

About the Company

Marriott International's Sheraton Hotels & Resorts brand has welcomed guests since 1937 and operates in more than 400 communities worldwide.

What we look for

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift objects up to 10 pounds
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