Telesales Officer
ADIB
On-siteFull TimeEntry Level, Mid LevelSales & Business Development
Posted 20 days ago2w agoApply link checked 14 days ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 20 days ago · apply link checked 14 days ago
About the role
Responsibilities
- Execute tele-calling activities as assigned to the team
- Enhance ENR / Takaful sales and card activation rates
- Control customer attrition and ensure minimum call requirements are met
- Ensure compliance with bank policies and procedures
- Maintain call quality and adhere to guidelines while interacting with clients
- Support a cohesive team environment focused on trust and open communication
Requirements
- Previous banking experience in a similar role
- Fair understanding of banking products and services
- Understanding of customer relationship management
- Excellent communication and interpersonal skills
- Strong convincing and problem-solving skills
- Basic MS Office skills
- Customer service skills to resolve complaints
What we look for
- Banking experience
- Communication skills
- Problem-solving skills
- MS Office
Customer ServiceBanking
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