Travel Agent

Marriott International · Abu Dhabi

On-site · Abu DhabiFull TimeCustomer Service
No salary statedPosted 9h ago

Why we think you can apply

Employer country
United Arab Emirates · Abu Dhabi
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Abu Dhabi · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 9 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Process all reservation requests, changes, and cancellations via phone, fax, or mail
  • Identify guest needs and determine appropriate room types and rates
  • Explain guarantee, special rate, and cancellation policies to callers
  • Document special requests and answer questions regarding property facilities and services
  • Utilize sales techniques to maximize revenue
  • Input and access data within the reservation system
  • Follow proper escalation procedures for guest concerns
  • Maintain professional appearance and adhere to all company policies and procedures

Requirements

  • High school diploma or G.E.D. equivalent
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
  • Professional communication skills and telephone etiquette

About the Company

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager with the service delivery of a world-class luxury hotel and the global reach of Marriott International.

What we look for

  • High school diploma or G.E.D. equivalent
  • Ability to lift up to 10 pounds
Hospitality
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