Travel Concierge (BBS958)

Hire Overseas

WorldwideFully remoteFull TimeEntry LevelTourism & Hospitality
Posted 8h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 8 hours ago · apply link checked 7 hours ago

About the role

Responsibilities

  • Chat with travelers via WhatsApp to understand preferences and give personalized recommendations
  • Respond to inquiries quickly, with initial responses within 10 to 20 minutes during shift
  • Research and recommend hotels, restaurants and attractions using AI tools and online sources
  • Verify booking details including location, timing, currency and amenities
  • Coordinate hotel reservations, car rentals and travel logistics across booking platforms
  • Write destination guides and collaborate with marketing on social content
  • Handle plan changes calmly and find creative solutions

Requirements

  • Empathetic, client-focused approach
  • Detail-oriented and reliable
  • Exceptional written English
  • Self-starter who improves processes
  • Comfortable with Slack, WhatsApp, Google Sheets and Docs, and booking platforms
  • Available for one of two offered shifts consistently

Preferred Qualifications

  • Experience with Expedia TAAP or Fora
  • Background in hospitality, travel or concierge services
  • Experience with AI tools such as ChatGPT
  • Knowledge of airlines, loyalty programs and travel booking systems
  • Negotiation skills with vendors and hotels

Benefits

  • Paid in USD, bi-monthly
  • Paid time off per company policy
  • Holidays observed per company guidelines
  • 100% remote setup

About the Company

Hire Overseas is a hiring company placing talent for its client teams in the luxury travel and hospitality space.

What we look for

  • Empathetic, client-focused approach
  • Detail-oriented and reliable
  • Exceptional written English
  • Self-starter who improves processes
  • Comfortable with Slack, WhatsApp, Google Sheets and Docs, and booking platforms
  • Available for one of two offered shifts consistently
  • Experience with Expedia TAAP or Fora
  • Background in hospitality, travel or concierge services
  • Experience with AI tools such as ChatGPT
  • Knowledge of airlines, loyalty programs and travel booking systems
  • Negotiation skills with vendors and hotels
Customer ServiceSlackAIGoogle SheetsHospitalityTravelWhatsApp
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