User Operations Manager

About the Company

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3.

Responsibilities

• Own the growth of the in-app community by increasing active users, content participation and engagement
• Develop content distribution strategies and define recommendation algorithm requirements to improve content discovery and engagement
• Design and optimize user funnels to increase UGC participation, community interaction, and trading conversion
• Use analytics and A/B testing to continuously improve retention, engagement, and product performance
• Partner with Growth, Marketing, Data, and Engineering teams to align community initiatives with broader platform goals

Requirements

• 4+ years of experience in product operations, growth, or community product roles in internet or crypto platforms
• Strong understanding of content distribution, recommendation systems, and user engagement strategies
• Experience with platforms such as Binance Square or Bitget Plaza is a plus
• Hands-on experience with data analysis and A/B testing
• Strong communication and cross-team collaboration skills
• Fluent English; Chinese is a plus

Benefits

• Study Growth Fund for professional development
• Regular internal team-building events and workshops
• Global collaboration with a diverse international team
• Opportunities for career advancement and internal mobility