VIP Account Executive
Momentum Corporate Services · Abu Dhabi
On-site · Abu DhabiFull TimeMid LevelSales & Business Development
No salary statedPosted 8 hours ago8h agoApply link checked 24 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 8 hours ago · apply link checked 24 minutes ago
About the role
Responsibilities
- Support the Head of VIP with day-to-day management of VIP accounts
- Coordinate VIP requests including bonuses, promotions, events, gifts, and bespoke offers
- Maintain accurate records of VIP activity, preferences, incentives, and communications
- Assist with VIP reporting, performance tracking, and player segmentation
- Liaise with internal teams such as Payments, Risk, CRM, Product, and Compliance to ensure seamless service delivery
- Ensure all VIP activity aligns with internal controls, compliance, and responsible gaming policies
- Handle inbound VIP queries professionally and efficiently
- Support onboarding of new VIP players and transitions between segments
- Build and maintain relationships with VIPs to keep them engaged
- Support critical operational needs beyond regular business hours when required
Requirements
- Experience in customer operations, account support, or client services
- Strong organizational and administrative skills with high attention to detail
- Advanced proficiency in Microsoft Excel
- Comfortable working with data, reports, and CRM systems
- Excellent written and verbal communication skills
- Proactive, reliable, and able to manage multiple priorities
- Commercial awareness and interest in player behavior and retention
- Bilingual Arabic-English communicator
Preferred Qualifications
- iGaming experience is a major plus
- Additional language skills
About the Company
Momentum Corporate Services is a leading entertainment group based in Abu Dhabi, specializing in mobile game development, virtual reality, iGaming, esports management, and content platform services.
What we look for
- Customer operations or client services experience
- Advanced Microsoft Excel skills
- Bilingual Arabic-English fluency
- Strong organizational and administrative skills
- Experience with CRM systems
CRMExcelAccount Management
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Momentum Corporate ServicesAbu Dhabi
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesVIP Account ExecutiveMomentum Corporate Services · 3 free applies a month