VIP Matchmaker

About the Company

When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.

Responsibilities

• Maintain a portfolio of matchmaking clients, conducting weekly check-ins and facilitating coaching sessions
• Match clients based on compatibility, relationship goals, and preferences
• Ensure client profiles and activity are kept up-to-date in the CRM
• Coordinate dates for clients, including making reservations and communicating details
• Track date schedules and ensure timely follow-up with clients and matches
• Upgrade or renew matchmaking clients as appropriate
• Assist with profile reviews, recruiting matches, and light event planning during the launch phase
• Attend launch/recruiting events in your region

Requirements

• At least five years of proven success in matchmaking
• Proven track record of working with high-end clients and coaching experience
• Strong client service background
• Experience working in both face-to-face and remote environments
• Excellent interpersonal, communication, and conflict resolution skills
• Proficiency with CRM systems (especially Salesforce), Outlook, and softphone technology
• Ability to multitask in a fast-paced, tech-driven environment
• Organized, detail-oriented, and thorough in documentation