Whatever Whenever Assistant Manager*
Marriott International, Inc. · Dubai
On-site · DubaiFull TimeMid LevelSales & Business Development
Posted 9 hours ago9h agoApply link checked 1 hour ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 9 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Answer, record and process all guest calls, requests and concerns
- Contact departments to resolve guest requests and follow up on outstanding items
- Operate telephone switchboard and manage room message lights
- Verify and adjust guest billing
- Log guest requests, incidents and comment cards in the computer system
- Assist management with training, scheduling, evaluating and coaching employees
- Follow company policies, safety procedures and quality standards
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to stand or walk for extended periods and lift up to 10 pounds
- Use of computers and POS systems
About the Company
W Hotels, part of Marriott International, is known for reinventing luxury hospitality around the globe under its Whatever/Whenever service philosophy.
What we look for
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to stand or walk for extended periods and lift up to 10 pounds
- Use of computers and POS systems
Customer ServicePOSSchedulingtelephoneSupervisory experience
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Marriott International, Inc.Dubai
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