Associate Director - Careem Box

Responsibilities

• Own the full P&L and strategic performance of Careem Box in UAE and Jordan, leading growth, commercial, marketing, and operational functions.
• Define and execute high-impact market strategies to drive customer acquisition, engagement, retention, and lifetime value.
• Lead commercial and strategic partnerships, unlocking new demand channels and enhancing value propositions.
• Drive operational excellence at scale, optimizing key metrics such as delivery speed, reliability, and cost-to-serve.
• Influence cross-functional priorities by collaborating with Product, Data, Finance, Legal, and Care teams.
• Leverage data and insights to monitor performance, identify key trends, and guide strategic decision-making.
• Represent Careem externally, building relationships with regulators, partners, and ecosystem stakeholders.

Requirements

• Strong business acumen with an understanding of core business drivers
• P&L management experience (a plus)
• Proven track record in managing and scaling complex businesses across multiple markets
• Strong analytical and commercial mindset
• Excellent stakeholder management and communication skills
• Experience leading cross-functional teams in a fast-paced environment
• Entrepreneurial mindset and a bias for action

Benefits

• Work and learn from inspiring colleagues
• Opportunity to create impact in the region
• Continuous learning and growth opportunities
• Hybrid work: 4 days in office, 1 day from home; remote work from any country for 30 days per year
• Unlimited vacation days
• Healthcare benefits and fitness reimbursements

About the Company

Careem is building the Everything App for the greater Middle East, simplifying how people move, order food and groceries, manage payments and more. Operating in 10 countries and over 70 cities, Careem empowers millions of Captains, serves over 70 million customers, and strives to create an outstanding organization that inspires and enables regional entrepreneurship.