Customer Support Associate| EMEA (Hofy)

About the Company Deel and our family of growing companies are dedicated to helping businesses hire anyone, anywhere, easily. With a team spanning over 100 countries, Deel is building the best platform for hiring global talent.

Responsibilities

• Providing excellent support across chat, emails, and phone.
• Developing expert knowledge of the Hofy platform.
• Diagnosing and troubleshooting product issues/bugs.
• Advocating for customers internally.

Requirements

• 2+ years experience in Customer Support.
• Experience in managing a complex B2B SaaS product.

Benefits

• Provided computer equipment.
• Stock grant opportunities.
• Additional perks and benefits based on employment status and country.
• The flexibility of remote work.