Operations Lead

Responsibilities

Strategic Execution

• Own business dashboards and reporting to ensure focus on the highest-impact work
• Act as a thought partner on strategic decisions and initiatives
• Ensure alignment between execution and long-term company vision
• Drive key initiatives forward with discipline and accountability

Process Design & Automation

• Identify inefficiencies and lead process design to streamline and scale
• Build execution frameworks and operating cadences for focus and alignment
• Implement tools and systems that enhance collaboration and reduce friction
• Champion structured documentation and automation to reduce single points of failure

Project & Program Management

• Lead cross-functional initiatives end-to-end, from planning to delivery
• Apply frameworks like Kanban, Agile, or OKRs to organize workflows
• Bring clarity, structure, and accountability across teams and projects

Org & Team Operations

• Ensure governance, compliance, and proper reporting across entities
• Own internal operations: hiring processes, onboarding, performance cycles, planning
• Support team leads in building maturity within their functions
• Help shape a high-performance culture that balances speed with precision

Requirements

• 8–12 years in operations, strategic programs, or consulting (ideally with experience in Series A–B+ startups or scale-ups)
• Proven success building systems from scratch and scaling operations
• Experience in private markets or capital transactions (SPVs, investor onboarding, custody, compliance workflows) is a strong plus
• Proficient in modern operational stacks: Notion, Asana, Airtable, Slack, HubSpot
• Familiarity with operational frameworks: Agile, Lean, Kanban, OKRs
• Fluency in English required; Arabic is a strong plus
• MENA experience preferred or demonstrable cultural/market understanding

Key Attributes

• Builder at heart – thrives in ambiguity and designs systems from scratch
• Reliable and accountable – owns outcomes end-to-end
• Systems thinker – balances big-picture design with detail-oriented execution
• Fast but intentional – focused on real impact, not just activity
• Collaborative leader – elevates the operational standards of the entire team
• Motivated by mission-driven work and excited to shape the future of private markets in the region

About the Company

Zest Equity is redefining the private markets ecosystem in MENA, providing innovative solutions for capital transactions, investor onboarding, and operational excellence. As a strategic core team member, you’ll work closely with the Co-Founders to execute and scale ambitious initiatives in a growth-minded, mission-driven environment.