Remote Customer Support - Inbound Messaging - Swedish (4338)
ModSquad
Posted 8 months ago
Employment Type
Contract
Location
Dubai
Job Listing No Longer Available
This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.
Required Skills
Job Description
Responsibilities
- Be the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues.
- Respond to customer inquiries via inbound messages in both Swedish and English.
Requirements
- Strong desire to create a unique experience for each customer.
- Professional/business level proficiency in Swedish and English.
- Experience providing Customer Support via inbound web messages.
- Ability to support 3-5 customers simultaneously.
Workspace Requirements
- Dedicated laptop or desktop computer with Windows 10 or above.
- Willingness to install MSQ security software and 2FA app on your mobile device.
- Stable broadband internet connection of 25 MBS or greater.
About the Company ModSquad is a global provider of managed digital engagement services, offering support in 50+ languages across 70+ countries.