Sales Operations Director, Fintech

Responsibilities

• Lead and manage the global Sales Operations function, aligning commercial operations with strategic objectives and revenue targets.
• Design, consolidate and present quarterly sales forecasts; maintain rolling weekly outlooks and pipeline reviews.
• Perform forecast-to-actual variance analysis and identify corrective actions.
• Own the sales incentive programme (SIP): design, administration, tracking and alignment with corporate strategy.
• Establish sales governance, deal approval processes and executive dashboards (BIO reporting).
• Build automated dashboards and scorecards using BI tools for leadership and board reporting.
• Standardize global sales processes and drive CRM adoption and optimisation (Salesforce, Zoho, etc.).
• Develop sales playbooks, enablement resources and conduct regular sales performance deep-dives.
• Partner with Finance, Marketing, Product & Technology on forecasting, go-to-market and product adoption.
• Recruit, mentor and lead a high-performing Sales Operations team across multiple geographies.

Requirements

• Bachelor’s degree
• 10+ years experience
• Sales operations
• Forecasting
• CRM management
• BI reporting
• Incentive design
• Team leadership
• Analytical skills
• Fintech experience

Preferred Qualifications

• MBA or advanced degree
• Hands-on Salesforce experience
• PowerBI or Tableau expertise
• SQL knowledge
• Experience in emerging markets / telco
• Board-level presentation experience

Benefits

• Competitive remuneration package
• Performance-based bonus scheme
• Extra day off on your birthday
• Comprehensive private healthcare insurance
• Tech equipment provided
• Continuous training and online learning access
• Multicultural working environment and CSR events

About the Company

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement and collection. The company powers responsible financing decisions and supports financial inclusion with presence in multiple countries (30+) and regional offices. Optasia values a customer-first mindset, continuous learning and a results-driven, collaborative culture.