Senior Payroll Customer Success Manager - German Speaker

About the Company Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.

Responsibilities

• Develop deep understanding and expertise for Remote Payroll product(s) and services.
• Take responsibility for the entire customer journey, and grow them into long term partners with a direct focus on payroll services.
• Long-term customer relationship management, ensuring the success and satisfaction of payroll customers.

Requirements

• Extensive expertise in customer-facing roles, preferably in the international Fintech/Payroll/HR tech space.
• Solid knowledge of global payroll software and tools.

Preferred Qualifications

• Knowledge of how global organizations and start-ups work.
• Readiness to work in a fast-paced environment.
• Understanding and experience with remote working.

Benefits

• Work from anywhere.
• Unlimited personal time off.
• Flexible working hours.