Senior Payroll Customer Success Manager - German Speaker
Remote
Posted: 3 months ago
Senior Information Technology Full Time Completely Remote
About the Company Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.
Responsibilities
- Develop deep understanding and expertise for Remote Payroll product(s) and services.
- Take responsibility for the entire customer journey, and grow them into long term partners with a direct focus on payroll services.
- Long-term customer relationship management, ensuring the success and satisfaction of payroll customers.
Requirements
- Extensive expertise in customer-facing roles, preferably in the international Fintech/Payroll/HR tech space.
- Solid knowledge of global payroll software and tools.
Preferred Qualifications
- Knowledge of how global organizations and start-ups work.
- Readiness to work in a fast-paced environment.
- Understanding and experience with remote working.
Benefits
- Work from anywhere.
- Unlimited personal time off.
- Flexible working hours.
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