ABA Case Coordinator

Responsibilities

• Manage client-therapist scheduling, pairing RBTs/BTs with clients based on location, availability, and clinical fit
• Optimize weekly and monthly schedules to ensure maximum coverage and prevent therapist burnout
• Resolve scheduling disruptions and cancellations with urgency to maintain continuity of care
• Monitor authorized hours to ensure Medicaid compliance and prevent revenue loss
• Proactively manage authorization renewals and alert clinical and billing departments
• Maintain meticulous, real-time records within Zoho and other EHR systems
• Act as the primary liaison between therapists, BCBAs, and client families
• Generate weekly performance reports regarding coverage rates, utilization, and staffing gaps

Requirements

• High-speed internet: 15 Mbps primary and 10 Mbps backup connection
• Computer: Intel Core i5/i3 or AMD Ryzen 5 processor with at least 8 GB RAM
• Peripherals: Functioning webcam and a noise-canceling USB headset
• Workspace: A quiet, dedicated home office space
• Device: A smartphone for communication and verification purposes
• Proficiency in Google Workspace, Microsoft Office, or EHR/CRM platforms (Zoho experience is a plus)

Benefits

• Fully remote work environment offering flexibility and no commute
• Inclusive and innovative company culture
• Opportunities for professional growth and career advancement
• High-energy, fast-paced work atmosphere
• Emphasis on work-life balance and integration

About the Company

CrewBloom is a global provider of remote staffing solutions, connecting top-tier talent with dynamic companies across various industries.