Account Coordinator

Responsibilities

• Communicate directly with day-to-day client stakeholders via calls and email
• Maintain fluency in US and International workstreams, flagging cross-market implications
• Perform QA on deliverables to ensure alignment with account strategy
• Deliver weekly synthesized updates to the Account Director regarding KPIs and business objectives
• Support deadline and priority management across a 10-person team
• Maintain updated documentation and project tools including Clickup, Test Plans, and Creative Schedules
• Identify and propose fixes for coordination gaps in workflows
• Proactively surface risks where workstreams drift from client objectives or contradict other regions

Requirements

• 2–4 years of experience in account management, client services, or coordination-heavy roles
• Experience in performance marketing or a client-services agency preferred
• Ability to work in East Coast or Central Time zones
• Strong written synthesis and communication skills
• Demonstrated ability to distinguish signal from noise in high-volume environments
• High level of discretion and trust

Preferred Qualifications

• Prior exposure to healthcare, medical device, or privacy-first industries
• Familiarity with paid media, organic search, or marketing measurement
• Experience with Salesforce or similar CRM/reporting environments

Benefits

• Competitive salary with semi-annual reviews
• Company-sponsored Medical, Dental, and Vision coverage
• Short Term and Long Term Disability, Life Insurance, and AD&D
• Unlimited PTO and generous company holidays
• 3 months of 100% paid parental leave
• 401k program with 100% match up to 4%
• $1000 annual Professional Development credit
• $50 monthly Wellness stipend and $50 monthly Joy Fund
• Student Loan Assistance program

About the Company

Wheelhouse DMG is a digital marketing agency specializing in healthcare, medical device, and privacy-first brands. We focus on helping organizations drive performance through deep marketing expertise and purpose-built technology.