Account Manager

About the Company

Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind.

Responsibilities

• Manage 4–8 clients across 100–120 accounts as the primary point of contact and relationship owner
• Deliver proactive communication and strategic guidance to clients
• Provide monthly and mid-month performance reports with clear analysis and actionable recommendations
• Monitor client KPIs, retention, and satisfaction to identify risks early
• Oversee digital aspects of client campaigns including Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, and Email
• Serve as a product expert for the Fiona tech platform, leading demos and supporting onboarding
• Collaborate cross-functionally with Paid Media, Organic, and Tech teams

Requirements

• 2–4 years in a client-facing role
• 2+ years of digital marketing experience, including paid search and paid social
• Experience in a fast-paced agency environment
• Strong communication skills
• Multifamily, Senior Living, or Student Housing experience is a plus

Benefits

• 4-Day Work Week (32 Hour Work Week)
• Work From Anywhere
• 3 weeks of PTO, Sick leave, and Bereavement
• 11 paid holidays
• 401(k) with match
• 75% employer-paid health benefits (Medical, Dental, and Vision)
• $75/month reimbursement for Physical Wellness
• $75/month reimbursement for Mental Wellness
• $1000/year travel fund (for employees with 3+ years of tenure)