Account Manager II

Responsibilities

• Own the commercial success of grocery and supermarket partners across the UAE
• Develop and lead long-lasting relationships with high-profile grocery chains and retail partners
• Drive business growth by improving catalog depth, pricing competitiveness, and availability
• Onboard new high-value grocery and supermarket brands to the Careem platform
• Analyze account performance data including GTV, order frequency, and SKU-level availability to drive data-backed decisions
• Conduct periodic partner performance business reviews to plan commercial and operational improvements
• Collaborate with internal teams such as Marketing, Supply Chain, and Finance to align with business strategy
• Partner with grocery clients to implement advertising and in-app promotions to increase order volume

Requirements

• Previous experience in enterprise account management or commercial roles
• Background in Grocery, FMCG, retail, or e-commerce sectors
• Proven ability to establish and lead relationships with high-profile retail partners
• Strong problem-solving skills and high adaptability to change
• Proficiency in Microsoft Office tools, specifically Microsoft Excel
• Ability to understand complex commercial opportunities, including margin structures and promotional mechanics
• Self-starter mindset with a strong sense of ownership and time management

Benefits

• Opportunity to work and learn from a community of inspiring, world-class colleagues
• Unlimited vacation days per year
• Hybrid work model with the ability to work remotely from any country for 30 days a year
• Access to healthcare benefits
• Fitness reimbursements for gym, health clubs, and training classes

About the Company

Careem is building the Everything App for the greater Middle East, making it easy to move around, order food and groceries, manage payments, and more. Since 2012, Careem has simplified the lives of more than 70 million customers and operates in over 70 cities across 10 countries.