Area Service Manager

About the Company

At SpartanX, our approach is straightforward: we pair top-of-the-line solar technology with unmatched value. We deliver reliable solutions for homeowners while empowering our teams to grow, lead, and make a lasting impact. Our mission is driven by innovation, integrity, and a commitment to excellence in solar energy.

Responsibilities

• Lead, coach, and develop a team of Solar Service Technicians across an assigned region
• Monitor technician productivity, quality, and key performance metrics
• Oversee daily service operations to ensure work orders are completed efficiently
• Partner with Dispatch, Customer Experience, and Engineering to resolve service issues
• Support the resolution of escalated customer concerns
• Analyze service metrics and identify trends affecting performance
• Promote adherence to company policies, safety standards, and operational procedures

Requirements

• 5+ years of residential solar experience
• Previous leadership experience managing field technicians or service teams
• Strong understanding of residential solar systems and electrical troubleshooting
• Proven ability to lead and motivate remote teams
• Experience using CRM, field service management, and project management software
• Proficiency with Microsoft Office and Google Workspace

Preferred Qualifications

• Journeyman or Master Electrician license
• NABCEP certification
• Experience with Enphase, SolarEdge, or Tesla technologies
• Multi-state service management experience

Benefits

• Competitive salary based on experience
• Fully remote position
• Monday–Friday schedule
• Leadership role with opportunities for advancement
• Collaborative team environment
• Ongoing professional development and leadership training