Associate Implementation Manager

About the Company

Virta Health is on a mission to reverse metabolic disease in one billion people. We partner with the largest health plans, employers, and government organizations to help their employees and members restore their health through innovations in technology, personalized nutrition, and virtual care delivery.

Responsibilities

• Manage implementations for small and mid-market health plan groups as the primary operational contact during onboarding
• Maintain project plans, timelines, and deliverables while coordinating execution across internal and external teams
• Coordinate technical and operational launch requirements including eligibility validation, marketing readiness, and client configuration
• Identify and escalate risks early, troubleshoot issues, and ensure launches stay on track
• Build relationships with customer contacts, partner teams, and internal stakeholders
• Contribute to continuous improvement by refining implementation processes, tools, and partner playbooks

Requirements

• 2+ years of experience in implementation, client onboarding, or healthcare operations
• Experience supporting digital health companies, health plans, or PBM partnerships preferred
• Proven ability to manage multi-stakeholder projects with precision and accountability
• Strong customer communication and relationship-building skills
• Technical and operational aptitude in data exchange, eligibility workflows, or healthcare integration
• Ability to identify risks and deliver high-quality implementations