Billing Specialist

Responsibilities

• Review and approve new customer accounts ensuring documentation is complete and accurate
• Update and maintain customer account information including adjustments and corrections
• Generate, review, and process invoices ensuring accuracy in pricing, taxes, and payment terms
• Scrutinize billing data for completeness and address discrepancies proactively
• Collaborate with sales, customer service, and finance departments to resolve billing issues
• Respond to customer inquiries regarding billing and account status
• Maintain organized accounts receivable files to support audits and reconciliations
• Ensure adherence to company policies and financial regulatory requirements

Requirements

• At least 2 years of professional experience in financial transactions, billing, or accounts receivable
• High school diploma or GED required
• Proficiency with billing software and ERP systems, preferably Dynamics
• Strong data entry and data validation skills
• Intermediate knowledge of MS Outlook, MS Word, and MS Excel
• Excellent verbal and written communication skills

About the Company

Sharecare is working to connect doctors, health plans, employers, and quality information to help people live their healthiest lives.