Braze Campaign Specialist

Responsibilities

• Build, QA, and deploy email, push notification, and in-app messaging campaigns within Braze using HTML, CSS, Liquid, and reusable content components
• Leverage Braze, Liquid, customer attributes, events, Catalogs, Connected Content, and audience data to create highly personalized customer experiences
• Configure audiences, validate personalization, troubleshoot campaign issues, and ensure accurate, on-time deployment of CRM campaigns
• Build and maintain Canvas journeys and triggered campaigns

Requirements

• 3+ years of hands-on experience building and deploying campaigns within Braze
• Advanced experience with Braze Campaigns, Canvas journeys, Content Blocks, Catalogs, and Connected Content
• Strong proficiency with Liquid templates, conditional logic, and dynamic content
• Strong HTML and CSS email development skills for responsive templates
• Experience configuring audiences using customer attributes, custom events, and behavioral segmentation
• Strong QA experience including email rendering and personalization validation
• Exceptional attention to detail and ability to manage multiple deadlines

Preferred Qualifications

• Working knowledge of SQL, APIs, webhooks, and relational data structures

About the Company

Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love.